TRAINING SYSTEM SUPPORT
Operations, Maintenance, and Support (OM&S) are critical aspects of keeping our customers’ training systems operational and ready for training. ATC provides structured OM&S for key weapon system training simulators, ensuring an operational readiness far exceeding requirements, and enabling our warfighters to stay current on their training to Fly, Fight, and Win.
TOOLS FOR TAKE-OFF
ATC employs forward-looking program management, engineering expertise, and aggressive quality control processes to ensure our highly trained technicians have the resources needed to provide effective Operation, Maintenance, and Support Services to maintain aircraft and simulator systems at their highest availability.
- Contractor Logistics Support
- Training System Support Center
- Program Management
- Concurrency and Fidelity Modifications and Upgrades
- Contract Transition Activities
ATC has proven performance and experience maintaining flight simulators and training devices that achieve greater than 95% device availability. In addition to equipment reliability and maintainability characteristics, system availability is principally a function of technician qualifications and training, appropriate support package design, timely supply support, proactive obsolescence planning for DMS/MS solutions, and a continuous QC program.
ATC offers over 12 years’ experience managing military aircraft training systems. Our Training System Support Center (TSSC) groups have various software and hardware engineers, including data managers (who manage the data libraries and databases), configuration managers (who manage the training system baselines), test engineers (who perform the contractor verification testing (CVT) on any update), information systems security officers (ISSOs), network administrators, concurrency engineers, and Distributed Mission Operations (DMO) engineers.
Our TSSC approach integrates user and training requirements in a data-centric environment to maintain baseline configuration, aircraft concurrency, device availability, and certification of training systems. The TSSC focus will be on training system baseline management and support as needed to maintain the contract-required availability along with concurrency to maintain system effectiveness for training. The TSSC is the focal point for effective, efficient, long-term aircraft training system sustainment. By providing a central point to connect users with support personnel, the TSSC will be the center for data collection and system activity coordination. Our TSSC staff will use the collected data to monitor and manage all system sustainment activities.
Ingrained in every ATC employee is that ethical, exceptional program management is at the philosophical core of our corporate culture. ATC Program Managers are deliberately screened for cultural consistency, relevant subject matter expertise, and experience. Every ATC program and project is systematically supported by a Program Management Office employing proven-effective, industry standard, Project Management Institute processes. From initial planning through project close-out, an established, well-documented process guides our hand-picked management teams through noteworthy, highly respected program execution. Our managerial approach has earned the trust and confidence of our customers, as evidenced in ATC’s Contractor Performance Assessment Reports and Prime Contractor evaluations that consistently reflect exceptional program management and the desire to work with ATC in the future.
Our team of highly dedicated professionals work closely with the customer team, from the platform and training system Program Offices to the War Fighter SMEs to identify in advance modifications that impact the concurrency of the training system. The team executes the implementation of concurrency upgrades throughout the life cycle of the training system, from requirements identification through development, integration, testing, and successful delivery to the warfighter ahead of the aircraft platform. We use engineering and program management best practices that contribute to the increased reliability of the training system and lower aircraft platform training flight hours.
Distributed Mission Operations (DMO) events are networked simulations that provide realistic, high-fidelity training that includes flight simulations of cluster munitions, decoys, jammers, close air support missions, etc. We assist customers in establishing network connectivity that conforms to RMF cybersecurity protocols. ATC also participates in the USAF’s DMO Standards Development Working Group (SDWG) to provide engineering support for DMO characteristics and enhancement modifications.
Our DMO engineers:
- Attend the SDWG meetings, where change candidates to the CAF DMO standards are discussed and voted on by the Federate System Providers (FSPs).
- Participate in the System Problem Report Working Group (SPRWG), where known interoperability deficiencies are prioritized with resolution plans and due dates.
- Participate in the Test Plan Working Group (TPWG), where upcoming test events are planned and scheduled.
- Participate in CAF DMO Configuration Control Board (CCB), where FSPs brief upcoming software/hardware changes and possible impacts to the CAF overall.
- Compose implementation strategies, where level of effort to implement change candidates is determined
ATC has successfully orchestrated multiple DMO training events:
- Langley Distributed Training Center (DTC) led large force exercises.
- Distributed Training Operations Center (DTOC) interoperability testing.
- Engineering Test and Execution for of the initial large-scale, multi-day Fleet Synthetic Training – Mega (FST-M) 17-3.
- Distributed training events performing Close Air Support (CAS) and Air Interdiction (AI) operations.
ATC provides effective cybersecurity support to maintain required levels of confidentiality, integrity, availability, authentication, and non-repudiation for DoD IT systems.
Our IT staff performs Information System Security Manager (ISSM) and Information System Security Officer (ISSO) functions, and holds the following certifications:
- ISSM with Information Assurance Management (IAM) Level II, with Certified Information Systems Security Professional (CISSP) certificate
- Program ISSO with Information Assurance Technology (IAT) Level II with Security+ CE
- Operating System Administrative Access/Simulator System Administrators certified to IAT Level I, with CompTIA A+, A+ Essentials exam, and A+ Practical Applications exam
We have the expertise to transition DoD IT systems from DIACAP to RMF, and to assist customers in achieving and maintaining an Authorization to Operate (ATO) for their IT system. As a function of maintaining the ATO, we conduct full, credentialed Assured Compliance Assessment Solution (ACAS) vulnerability and compliance scans and remediate or mitigate findings from those scans. ATC also develops and maintains detailed Plans of Actions and Milestones (POAMs) to address non-compliant security controls and findings.
ATC transition activities include various HR functions of employee recruitment, training, and retention, which includes identification of work breakdown schedules for each prospective transition phase.
Immediately after contract award notification, the ATC PM coordinates with the government program office and the incumbent to begin site activities associated with the transition. Once site access has been granted, we begin our interview process and present our key personnel lists to the government to help validate the selection process. We conduct follow-up interviews as required, then proceed to offer positions to key personnel to include: site managers (CLS and TSSC), SMEs, lead instructors, and all other program personnel.
Besides our priority on hiring the incumbent staff, ATC performs a variety of other important transition functions, including:
- Visiting the site to gather information and meet with stakeholders
- Establishing associate contractor agreements (ACAs) with original equipment manufacturers
- Obtaining any needed security clearances for personnel
- Training new hires
- Inventorying all GFE/GFP/GFM
- Performing functional baseline checks of training devices (SIMCERT)
ATC works with government personnel to ensure all transition activities are performed within the agreed transition period, ensuring continuity of all site activities.
ATC also refines our sustainment concepts during transition, wherein we adapt procedures to meet requirements for the individual contract, such as non-repairable components or excess equipment items. Our PM evaluates current procedures during the transition period, ensuring all program actions are in place to achieve all contract requirements.